I opened notepad and wordpad and typed something and then selected to print 2 pages and only got 2 pages, so its a Filemaker Pro 5.5 bug with Windows 10 64-bit. What I discovered is that the old Filemaker Pro 5.5 that they are running has a bug with Windows 10 64-bit to where a single page will print a single page and if you select to print 2 pages it acts like the page value multiplied by itself is printed and so 1 x 1 is 1 and 2 x 2 is 4 pages printed. I should have verified that all locations printed from were doing the same thing as I took the end users input as all places printed from. Connecting the Windows 7 back up to the network and printing it prints the proper pages and no extras. The prior decommissioned Windows 7 systems didnt have this problem with the same printer so it has to be something that these 2 new refurb systems have in a setting somewhere that is causing this.
Could it be a driver issue even though I have the latest driver for this printer and Windows 10. Was wondering if anyone had any suggestions on what to try to fix this. Looking in printer properties on both systems I dont see why it would do this. Trying to figure out why its doing this when it doesnt matter what program your printing from, but if you select a value greater than 1 for pages to print you end up with multiple unwanted copies as it prints selected page count x 2. However both systems if you print 2 pages you end up with 4 and if you print 6 pages you end up with 12 pages printed. So we replaced 2 systems in the office with refurb computers with Windows 10 and connected them to a network connected HP Laserjet P2055dn printer and if you print a single copy of anything you get a single copy which is correct.
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